FAQ

Welcome to our FAQ page, where we’ve compiled answers to some of the most common questions we receive. We hope you find the information you’re looking for here. If you have any other questions please contact us.

Managed services involve outsourcing the management and maintenance of your IT infrastructure and systems to a third-party provider. This includes proactive monitoring, security, and support to ensure optimal performance and minimize downtime.

Our helpdesk support provides quick and reliable solutions to everyday IT issues, ensuring your team stays productive and minimizing downtime. We offer remote and on-site support to address a wide range of technical problems.

Help Desk services has no proactive maintenance or security solutions.

Managed services can enhance your business by reducing IT costs, providing expert support, improving security, and allowing you to focus on your core operations. It offers scalable solutions tailored to your specific needs. It can give you the power of having your own IT staff without the cost!

Absolutely! Our services are scalable and designed to grow with your business. Whether you need to add new users, expand your infrastructure, or integrate new technologies, we can adjust our services to meet your evolving needs.

Our pricing is tailored to the specific needs of your business and is based on the services you require. We offer flexible pricing plans to ensure you get the best value while staying within your budget.

Yes, we have experience working with a variety of industries, including healthcare, finance, accounting, retail, leagues clubs and more. Our solutions are tailored to meet the unique requirements and compliance standards of each industry.

Yes, we can help you transition smoothly from your current provider. Our team will work with you to ensure a seamless transfer of services with minimal disruption to your business operations.

Managed security services involve outsourcing your cybersecurity needs to a specialized provider who offers continuous monitoring, threat detection, incident response, and risk management. This ensures your business is protected from cyber threats with advanced security measures and expert support.

Yes! we can provide a free security audit to help determine your risk profile. Our passion is to help small and medium business’s minimise their chance of exposure

Your Trusted IT Partner

Empowering Fraser Coast businesses with tailored IT solutions, expert support, and reliable technology for lasting success.